Privacy Policy

Last Updated: April 2026

1. Introduction

Simple Stay Property Management LLC ("we," "us," or "our") is a short-term rental property management company operating in the Northeast Kingdom of Vermont. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or engage our property management services.

2. Information We Collect

Website Visitors

  • Personal identification information (name, email address, phone number) when voluntarily submitted via contact forms or partnership inquiries
  • Basic information voluntarily provided through our contact and partnership forms

Cookies & Tracking

We do not use tracking, advertising, or analytics cookies on this website. Our hosting provider may set strictly necessary cookies for security, bot protection, and site performance — these do not track you across sites and do not require your consent under applicable privacy laws (including GDPR/ePrivacy). If we ever introduce analytics or marketing tools that use non-essential cookies, we will update this policy and provide a clear opt-in consent mechanism before any such cookies are set.

Property Owners & Partners

  • Contact information, property addresses, and property details necessary to provide management services
  • Financial information related to rental income, expenses, and payouts as required for property management
  • Property photographs, descriptions, and amenity details used for listing creation and marketing

Guests

Guest bookings are processed through third-party platforms, primarily Airbnb. We do not directly collect or store guest payment information. Any guest data we receive (such as names and check-in details) is used solely to facilitate stays and provide hospitality services.

3. How We Use Your Information

  • To respond to inquiries from prospective guests and property owners
  • To provide property management, co-hosting, and hospitality services
  • To create, maintain, and optimize property listings on third-party platforms
  • To send information about our services (with your consent)
  • To improve our website and service offerings
  • To comply with legal obligations and resolve disputes

We do not sell your personal information to third parties.

4. Photography & Media

We photograph properties we manage for use in rental listings, our website, and marketing materials. Property owners consent to the use of property images as part of our management agreement. Guest photos or testimonials are only used with explicit permission.

5. Third-Party Services

Our site contains links to Airbnb and other third-party platforms. We are not responsible for their privacy practices. Guest bookings, payments, reviews, and communications conducted through Airbnb are governed by Airbnb's own privacy policy and terms of service. We encourage you to review their policies independently.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain contact form submissions only as long as necessary to respond to your inquiry. Property owner data is retained for the duration of our management relationship and for a reasonable period thereafter as required by law or for legitimate business purposes. Guest data received from booking platforms is retained only as long as necessary to facilitate stays.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

9. Your Rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us. Under Vermont law, you have the right to know what personal data we have collected about you and to request its deletion, subject to certain exceptions. We will respond to verifiable requests within a reasonable timeframe.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

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